Privacy Policy

Effective date: 23 October 2026

Creators7 OS is the software platform operated by Creators7 FZ-LLC, which we use together with our clients to run content production, approvals, scheduling and client communication. This policy explains what personal data we collect through the platform and its mobile apps, why we collect it, who we share it with, and the rights you have.

1. Who we are

Creators7 OS is operated by Creators7 FZ-LLC, In5 Media, Dubai, United Arab Emirates.

Effective date: 23 October 2026.

2. What this policy covers

This policy covers the Creators7 OS web app, the Creators7 OS Android app and the Creators7 OS iOS app, including the client portals, review links and booking features that are part of them.

3. Data we collect

We collect the following data:

Account information: your name, email address, phone number and role (for example team member, admin or client).
Client and business information: company details, briefs, content plans and scripts, uploaded files, videos and images, comments, feedback and messages.
Bookings and calendar events: meeting and shooting bookings, availability and events, synchronised with the Creators7 Google Calendar.
Invoices and payment records: invoices and payment receipts uploaded to the app. No card payments are processed inside the app, and we do not store card details.
Push-notification device tokens, so notifications can reach your device.
Basic technical and usage logs: device and browser type, IP address, the pages you use, the actions you take and timestamps.

4. Why we collect it

We use your data to:

Provide the service: running the production workflow, approvals, scheduling and client communication.
Send you notifications about tasks, approvals, bookings and messages.
Keep the service secure and prevent misuse.
Improve the app and fix problems.

5. Who we share it with

We share personal data only with the providers that run the app, or when the law requires it:

Base44 — application hosting and database.
Google Firebase Cloud Messaging — push notifications.
Google Calendar — scheduling of meetings and shoots.

6. How we protect your data

Your data is stored on our providers' secure cloud servers and is encrypted in transit. Access is role-based, so a client only sees their own data and team members see only what their role allows.

7. How long we keep data

We keep your data while your account is active. Once an account is closed, the data is deleted or anonymised within 90 days, unless the law requires us to keep it longer.

8. Your rights and account deletion

You can ask us to access, correct or delete your personal data at any time, and you can turn notifications off in your device settings.

To delete your account and the data connected to it, email info@creators7.com with the subject "Delete my account". Deletion requests are completed within 30 days.

9. Children

Creators7 OS is a business tool. It is not intended for children, and we do not knowingly collect data from anyone under 18.

10. Changes to this policy

When we change how the app handles data, we update this page and the effective date shown at the top. For any question about this policy, contact us at info@creators7.com.